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A trusted partner in market research, understanding, and mapping your stakeholder landscape.

Using industry-leading research methodologies to distil data into actionable insights.

Our commitment to delivering value beyond expectation and
increasing predictability of success in an ever-changing business environment.


To be the leading market research and customer experience consulting firm that is known to impact the entire business ecosystem with a fundamental assumption that the customer is at the centre of any business pursuit towards success in Africa.


To assist our clients improve predictability in their business decisions with our expertise using unsurpassed scientific research methodologies and rigour.

Chairman, Consulta

Bonang Mohale

Prof Bonang Mohale Is the president of Business Unity South Africa, Chancellor of the University of the Free State (UFS), Professor of Practice in the Johannesburg Business School’s College of Business and Economics, Chairman of both the Bidvest Group Limited and SBV Services.

He is a highly respected South African businessman, known as much for his patriotism as his active role in seeking to advance the country’s interests.

He is the former president of the Black Management Forum, and author of the best-selling book, Lift As You Rise as well as Behold the Turtle . The books include some of his spoken and written words in which Prof Mohale reveals the issues that he is passionate about – among them leadership, transformation, social justice, people development, constructive collaboration, and integrity.

Prof Bonang Mohale was also Executive Officer of Business Leadership South Africa (BLSA) – a forum that brings together the leadership of South Africa’s most successful and influential big business and multinational investors to exchange ideas, facilitate effective dialogue with government and other stakeholders and advocate for pro-business, economically sustainable policies, and programmes.

He currently serves on the boards of Swiss Re Africa Limited and Rand Merchant Bank Limited.

Prof Mohale has an impressive track record of building successful companies, delivering results, and making significant advances in transformation in the companies he has been privileged to lead. Among these successful companies are Consulta, Serialong Health Care, Isifuba Medical, Quatro Medical, and Digi-Litho to name a few.  He is a change agent, defender of democracy, social justice activist and has been a vocal, courageous, and active proponent of transformation since the 1980s.

Group Chief Executive Officer, Consulta

Abigail Boikhutso

Abigail is a Chartered Financial Analyst Candidate with an MBA from the Henley Business School in the UK as well as the Leadership Certificate from London Business School. 

She has more than 21 years of finance experience in the consulting, medical, insurance, hospitality, asset management, manufacturing, and media industries. She has held executive roles in both the public and private sectors. The positions include being a Managing Director, Group CFO, Group Finance Director and Chief Investment Officer.

Abigail has specialised experience in Financial and Investments Management, Risk Management, Strategic Planning, Treasury, Mergers and Acquisitions, Audit, Tax, Supply Chain Management and Corporate Governance.

Our Company Values

People First

We value each other’s diverse talents, initiatives, and leadership


We always do the right thing


We treat each other with courtesy, fairness, and humility


We honour our commitments to each other and our clients

Customer Centricity

We put all clients at the centre of everything we do


We find better ways of doing things

Social Responsibility

One of Consulta’s strategic goals is to contribute to South Africa’s development challenges.

The aim is to share knowledge and get involved in activities that will benefit our society. By being more socially responsive, Consulta aims to build a more equitable South African society.

Previous Social Responsibility Projects:


MES is a Christian integrated social development organisation that has been changing the heart of the city since 1986 and has been actively working towards providing sustainable solutions to pervasive poverty in the inner cities of Johannesburg, Cape Town, Port Elizabeth and Kempton Park.

Winter Walkathon: Staff donate old/new winter clothes as an “entry fee”. ALL clothes are donated to MES. Consulta arranges a Walkathon in the office park during lunch where all staff will complete 3/4 laps of walking around the office park. This is usually also combined with a winter goodie bag (Vitamins, energy drink ext) and some form of team-building activity.

Matikwana Government Hospital, Mpumalanga

Staff helped to build education toys, from recycled material for the Speech and occupational therapy unit in the hospital


(People Upliftment Programme) established at the end of 1999, has a holistic approach to the upliftment of underprivileged communities. Since 2005 POPUP has operated a fully-fledged skills training and development centre to ensure independence, restoration and true upliftment of individuals through market-related, cost-effective training.

POP UP Students attend a one-week Call centre Training Week at Consulta. They receive some theoretical training and attend the call centre for a practical component. This program runs 3 to 4 times per year at Consulta.

Ditshego House of Laughter

Is a registered Non-Profit Organization that serves the Mooiplaas (Spruit) community. Our community-based program provides care and support to vulnerable children in the community.

Staff and Consulta buy sanitary pads for the girls and donate this, usually as part of the National Nelson Mandela Day.

Time spent handing over donations.

Santa Shoe Box project

collects and distributes personalised gifts of essential items and treats for underprivileged children throughout South Africa.

Purchase of shoebox content (Consulta Contribution)

Staff make monthly contributions (Aug – Oct),Consulta matches the amount the staff collect. Santa Shoebox content is then bought with this money. Staff helped to pack and wrap the Santa Shoeboxes.

Doxa Deo (Church)

Doxa Deo Research Project, 100% discount to complete 1 research project per year

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